Today, our team of experts has provided tailored solutions to a variety of clients, ranging from Fortune 500 companies to ambitious start-ups. We continue to help our clients drive measurable value, reduce costs, and increase efficiency.
Seraph was founded by Ambrose Conroy, who had a vision to create a firm that focused not on creating pretty slide decks, but on providing holistic solutions to complex business challenges. With over two decades of experience helping some of the most operationally sophisticated companies across the globe, Ambrose saw an opportunity to create a firm that could help organizations achieve their greatest potential by deploying experienced teams to develop and implement lasting solutions.
The early years of Seraph were marked by sporadic engagements with previous clients. Executives familiar with his capabilities were receptive to the idea. But many companies were resistant to the idea that outside firms could make an outsized impact on their business, even when they were struggling internally to solve a problem. Rightly so. Consulting as an industry has earned a reputation for “asking for your watch and reading you back the time.”
Ambrose persisted, moving from project to project building a roster of proven operational leaders and a culture capable of delivering world class results.
An inflection point occurred after Seraph turned around a supplier that was restricting production of an automotive OEM’s most profitable line. With each increase in output, there was an immediate and measurable improvement to the bottom line of the supplier and the OEM. Seraph focused its efforts on crisis management for the next few years, cementing a reputation for speed and reliability.
As executives from other manufacturing industries began to take note, Seraph used its growing pool of resources to support key objectives outside of automotive. Private equity partners and their CEOs looked to Seraph to quickly execute their value creation plans without compromising quality. medical device manufacturers enlisted our help to consolidate excess capacities and transfer tribal knowledge after an acquisition. Aerospace and defense suppliers used our help to redesign plants and processes to meet rising demand and fast-approaching deadlines.
Seraph has intentionally bolstered its leadership team with those directly from the industries we served. Our recruiting efforts prioritize those who have successfully led plant and product launches, turnarounds, and massive productivity improvements at the best manufacturers. While we don’t believe in absolutes, hiring career consultants is a rare occurrence.
Thomas Kowal now leads day-to-day operations as President of North America, while Wade Phillips leads Seraph’s expansion as President in Europe. Both are supported by a team of relentless managing directors. This structure helps us to deliver results and ensure the quality our clients depend on. Ambrose is dedicated to staying ahead of the curve in the constantly changing global industrial landscape. By collaborating with business leaders and policy-makers, he ensures clients are positioned for future success.
Seraph remains focused on operational excellence. Our team of experts has provided tailored solutions to a variety of clients, ranging from Fortune 500 companies to ambitious start-ups. We continue to help our clients drive measurable value, reduce costs, and increase efficiency.
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OUR TAKE ON MANUFACTURING
Interviews, videos, case studies, and more.
The Skill Gap: Why It’s a Problem and What Manufacturers Can Do About It
In 2021 87% of companies said that they currently had a skills gap or were facing an imminent skills gap; the current talent they possess is simply insufficient to fill the demands of the company. Since then, in the aftermath of the COVID pandemic, companies have...
IN THE NEWS
The latest from various industry sources.
Ambrose Conroy in The Washington Post: more Americans are being priced out of the nation’s new car market
Even as inflation is easing and global chip supply shortages are beginning to resolve, more Americans are being priced out of the nation’s new car market, industry, and government data suggests. Spending on new cars by the lowest 20 percent of earners dropped to its...
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