Supply Base Assessments Enable Ramp-Up Readiness

INDUSTRY: Automotive Manufacturing

SERVICES: Crisis Management. Supplier Development.

Situation.

A start-up Automotive OEM encountered challenges with suppliers not meeting quality standards or production volumes, jeopardizing ramp-up readiness. The supply base lacked processes that aligned with the OEM’s quality expectations, and there was a high risk of defects reaching the final production line. Seraph was brought in to assess critical suppliers.

Actions.

• Conducted in-depth, 1-3 day plant assessments for 23 suppliers using Seraph’s proven assessment tool.
• Provided OEM with per-supplier reports and overall dashboard.
• Led turnaround actions at suppliers with 3 clear goals:
• Deliver quality parts to the OEM plant.
• Ensure supplier readiness for full at-rate production.
• Maintain the supplier-OEM relationship.

Results.

After assessments were completed Seraph was engaged on simultaneous projects to support high-risk suppliers:

• Managed, provided visibility and drove 10 underperforming extrusion suppliers to required service levels. Transitioned suppliers from frequent, unexpected production stops to a stable minimum of four days’ inventory.
• Successfully transitioned a key supplier’s logistics from air to sea, saving the OEM over $20 million cost with zero production loss impact.
• Applied automotive standards, drove tooling and equipment readiness, addressed quality, and ensured deliveries for 7 suppliers.

Initial Assessment Allowed Seraph and OEM Support Teams to Triage High Risk Suppliers: