Wuhan's viral outbreak will reverberate through the global supply chain. Business leaders need to prepare.
In a crisis, when the business is at risk or customers are distraught, it is not about the niceties of “the how.” It is a total focus on positive action to identify the root cause, show customers a credible plan, and then execute.
Once the risk is contained, we will transition to facilitation and coaching roles until the new performance level is “business as usual” for the in-house team.
Where necessary, we will place members of our team in senior positions in an engineering or manufacturing facility to manage it on our client’s behalf to contain the business risk.